The Zenith Review 2025
Written by
Ann Herro has been writing about insurance and employee benefits for over 15 years. She has covered topics as easy as insuring a car, and as difficult as transparency in healthcare costs.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's The Zenith Score
4 Stars
The Zenith was founded in 1949 and is today a nationally recognized supplier of workers' compensation insurance and property and casualty insurance for the California agriculture industry. In 2010, It became an indirect wholly owned company of Canadian Fairfax Financial Holdings Limited.
The carrier offers workers' compensation insurance in 45 states and the District of Columbia. It works through a network of independent insurance agents.
Thanks to its productive history, wide reach, and financial strength, The Zenith has earned a reputation as a stable insurance company with a stable outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives The Zenith an “A” (Excellent) rating, indicating the carrier is an excellent choice for insurance customers. High ratings from AM Best assure customers that The Zenith can offer guaranteed, secure coverage from a financially sound carrier.
We award The Zenith a final rating of 4 out of 5 stars. The insurance company has been around for over 70 years. It receives high ratings from AM Best and is accredited and rated A+ by the Better Business Bureau (BBB).
While coverage is offered in 45 states and the District of Columbia, The Zenith's catalog is focused on workers' compensation and agribusiness solutions (the former in California only). Workers' compensation claims can be filed 24/7 online or by phone, mail, email, or fax. Agribusiness claims can be filed by phone, with no hours specified.
The carrier does not offer much detailed information about the claims response time frame or the claims process. It is very difficult to find any feedback about the insurance company online, but the few reviews available are all by employees. We recommend considering The Zenith with the help of an independent insurance agent if you are looking for products the carrier offers.
The Zenith Pros and Cons
Review these pros and cons if you're considering The Zenith as your workers' compensation carrier.
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An independent insurance agent can help you learn more about The Zenith. Use our national insurance company directory to find the best carrier to meet your needs.
The Zenith Products
The Zenith is a specialized insurance company that focuses on workers' compensation insurance and certain agribusiness insurance products. Here's an overview of the company's offerings:
Workers' compensation insurance
Agribusiness solutions (California only)
Your independent insurance agent can help you find more information about the coverage offered by The Zenith and help you decide if this insurance company is right for you.
What Discounts Does The Zenith Offer?
The Zenith does not make information about its discounts readily available on its public website. An independent insurance agent can get quotes from The Zenith that may include discounts, where available.
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The Zenith Customer Service
The Zenith offers 24/7 claims reporting online or by phone, email, or fax for its workers' compensation policyholders. Agribusiness customers can file claims by phone. The carrier also provides the following customer service options:
- Online bill pay and account management
- All service inquiries can be made by phone, email, mail, or fax.
- Customer service hours are not specified
The best way to be sure to have a great customer service experience is to work with an independent insurance agent. Independent insurance agents can help handle claims and other concerns for you.
The Zenith FAQs
The Zenith offers several ways to report claims. However, the insurance company does not provide an official claims response time frame promise. The Zenith does encourage customers to file claims immediately after an incident.
The Zenith allows customers to file workers' compensation claims 24/7 online or by phone, email, or fax. Agribusiness policyholders can file claims by phone.
The company's customer service department does not specify business hours on the carrier’s official website or social media pages, but they do when calling the carrier. The Zenith's social media presence extends to LinkedIn, which makes them a bit more accessible to online customers.
The Zenith offers its workers' compensation customers a few options for claims reporting. However, the insurance company does not detail their claims process on their official website or social media platforms. If customers have questions about filing or the claims process itself, they can contact the carrier via phone or email or get in touch with their independent insurance agent.
The Zenith’s public website could certainly use an update. The carrier does not provide much information about its claims process or detail a claims response time frame. Online bill pay is available, as is 24/7 claims reporting online or by phone, email, or fax, which are nice, modern customer service features. So, while The Zenith is not terrible in terms of user-friendliness, it could stand to update its information in a couple of areas.
https://www.thezenith.com
https://www.bbb.org/us/ca/fresno/profile/insurance-companies/zenith-insurance-1126-747