Nationwide Insurance Company Review 2025


Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Nationwide Insurance Score

5 Stars
We award Nationwide Insurance Company a final rating of 5 out of 5 stars. The insurance company has been around for nearly a century which is remarkable within the insurance industry. Nationwide has received high ratings through AM Best and the Better Business Bureau (BBB). Coverage is offered in all but four states, and the carrier's coverage catalog is quite extensive.
Nationwide was founded in 1925 and has grown from a small auto insurance company to one of the largest insurance and financial services companies globally. Today, Nationwide still answers to its members.
The carrier offers a full assortment of insurance and financial services across the U.S., including car, motorcycle, homeowners, pet, farm, life, and commercial insurance. It also offers annuities, mutual funds, retirement plans, and specialty health services.
The insurance company provides 24/7 claims reporting via phone, online, or mobile app, as well as online bill pay. Many glowing customer reviews are easily spotted across the web. We also love that Nationwide strives to respond to claims the day they're filed. Overall, we highly recommend looking further into Nationwide to be your next trusted carrier, along with the help of your independent insurance agent.
Nationwide Insurance Company Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
What Types of Insurance Does Nationwide Offer?
Nationwide offers both personal and business insurance. The carrier's extensive catalog includes the following products:
Vehicle & Auto Insurance:
- Auto insurance
- Classic car insurance
- Boat insurance
- Snowmobile insurance
- ATV insurance
- Motorcycle insurance
- RV insurance
- Personal watercraft insurance
- Scooter insurance
- Golf cart insurance
Home & Property Insurance:
- Homeowners insurance
- Renters insurance
- Condo insurance
- Flood insurance
- Umbrella insurance
Life Insurance:
- Term insurance
- Universal insurance
- Whole insurance
Specialty Insurance:
- Excess & surplus insurance
- Management liability & specialty insurance
- Healthcare specialty insurance
- Casualty specialty insurance
- Surety bonds
Business Insurance:
- Business owners policy (BOP) insurance
- Commercial auto insurance
- Business income insurance
- Business property insurance
- General liability insurance
- Workers' compensation insurance
- Farm & ranch insurance
- Commercial agribusiness insurance
- Cyber liability insurance
- Professional liability insurance
- E-risk services
Other Insurance:
- Travel insurance
- Identity theft insurance
- Pet insurance
Nationwide Homeowners Insurance
Nationwide offers each type of protection you need for your home, including liability, contents, dwelling, additional living expenses, medical payments, and other structures coverage. Policies also include ordinance or law coverage and credit card coverage for unauthorized use.
The carrier offers numerous optional coverage enhancements, including identity theft protection, dwelling replacement cost coverage, and additional coverage for valuables like jewelry, antiques, watches, and fine art. Additional optional coverage enhancements are outlined below.
Coverage Types, Features, & Benefits
Water backup
Nationwide's optional water backup coverage can reimburse the homeowner for damage or destruction due to incidents of water backup from drains, sewers, and sump pumps.
Earthquake
Nationwide's optional earthquake coverage can reimburse the homeowner for damage or destruction due to earthquakes. Note that a separate deductible applies for earthquake claims.
Flood
Nationwide's optional flood coverage can reimburse the homeowner for damage or destruction due to natural sources of flooding, such as hurricanes, tsunamis, and melting snow. Note that a separate deductible applies for flood claims.
Nationwide Homeowners Insurance Average Prices
Nationwide's average home insurance prices are cheaper than average. A home insurance policy with $300,000 in dwelling coverage from Nationwide averages just $1,772 per year. The current national average price for a policy with the same amount of coverage is $2,304.
Here are some average premium rates for home insurance policies from Nationwide by dwelling coverage limit:
Nationwide Average Home Insurance Prices by Dwelling Coverage Amount
Dwelling Coverage Amount | National Average Annual Premium | National Average Annual Premium |
---|---|---|
$150,000 | $1,043 | $1,406 |
$300,000 | $1,772 | $2,304 |
$350,000 | $1,993 | $2,571 |
$450,000 | $2,379 | $3,118 |
$750,000 | $3,850 | $4,549 |
Nationwide's average home insurance rates were considerably cheaper than the current national average rate in every dwelling coverage category we studied.
Methodology
To determine our average home insurance rates, we compared quotes for coverage using a sample customer who is 40 years old and married. The sample policy had $300,000 in dwelling coverage, $30,000 in other structures coverage, $150,000 in personal property coverage, $60,000 in loss of use coverage, $500,000 in liability coverage, and $1,000 in medical payments coverage. The sample insured home was less than 10 years old.
Nationwide Car Insurance
You can build a complete full coverage auto insurance policy from Nationwide's options. The carrier sells collision, comprehensive, medical payments, personal injury protection (PIP), uninsured/underinsured motorist, towing and labor, rental car expense, and gap coverage.
Nationwide also offers options to waive your entire physical damage deductible for comprehensive or collision coverage in the event of a covered total loss and a vanishing deductible option. The carrier's optional specialty coverage enhancements are outlined below.
Coverage Types, Features, & Benefits
Accident forgiveness
Nationwide's optional accident forgiveness coverage can help policyholders avoid premium rate increases after a first at-fault accident or minor traffic violation during the life of their policies.
Roadside assistance
Nationwide's optional roadside assistance coverage provides 24/7 emergency professional services to drivers who need help changing tires, jump-starting, fueling, or towing.
Nationwide Car Insurance Average Prices
Nationwide's average car insurance premiums are also cheaper than average. A full coverage car insurance policy from Nationwide averages $1,934 annually and a minimum coverage policy averages $697. The current national average cost of a full coverage car insurance policy is $2,458, while the average for a minimum coverage policy is slightly cheaper, at $678.
Here are some average Nationwide car insurance premiums by driver age for comparison:
Nationwide Full Coverage Car Insurance Prices by Driver Age
Driver Age | Nationwide Average Annual Premium | National Average Premium |
---|---|---|
16 | $3,839 | $5,229 |
18 | $3,320 | $4,501 |
20 | $4,781 | $4,972 |
25 | $2,454 | $3,031 |
30 | $2,080 | $2,622 |
Nationwide's average annual full coverage car insurance premiums were also cheaper than the current national average in every driver age category we studied.
Methodology
Average rates for car insurance were based on a sample driver who is 40 years old and has a good credit score and clean driving record. The sample customer was quoted for an auto insurance policy with bodily injury liability coverage of $300,000 per accident and $100,000 per person, property damage liability coverage of $50,000 per accident, personal injury protection coverage of $100,000 per accident, and uninsured motorist bodily injury coverage of $300,000 per accident and $100,000 per person. The driver's collision and comprehensive coverages each had a $500 deductible.
What Discounts Does Nationwide Offer?
Nationwide offers tons of competitive discounts on its coverage. Many of the carrier's discounts are detailed below.
Auto Insurance Discounts:
- Multi-policy discount: Customers who bundle home and car insurance with Nationwide can save money on each policy.
- SmartRide discount: Customers can earn a discount by joining Nationwide's usage-based insurance program, which provides feedback to help customers make safer driving decisions.
- SmartMiles discount: Customers can earn a discount based on the number of miles they drive.
- Accident-free discount: Customers can get a discount by maintaining an accident-free driving record.
- Good student discount: Drivers are eligible for a discount if they are between the ages of 16 and 24 and maintain a B average or better.
- Defensive driving discount: Customers who complete a state-approved safety course can get a discount. (Customers may have to be 55 or over to be eligible.)
- Anti-theft discount: This discount applies if a customer’s vehicle is equipped with certain anti-theft devices. Proof of the installed device may be required.
- Safe driver discount: If customers have at least five years of safe driving, they could be eligible for a lower car insurance rate.
- Easy Pay sign-up discount: Customers who set up automatic deductions from their bank accounts will get a one-time discount.
- Affinity member discount: Customers can get a discount just for being a member of a qualifying organization.
Motorcycle Insurance Discounts:
- Multi-policy discount: Customers can save money when they combine their home, vehicle, or life insurance policies.
- Multi-vehicle discount: Customers can get a motorcycle discount when they bundle two or more of their vehicles, boats, ATVs, snowmobiles, or scooters.
- Motorcycle safety course discount: Customers who complete an approved safety course can earn a discount.
- Theft-recovery device discount: By adding one of these devices to their vehicles, customers can save money on comprehensive coverage.
- Homeowner discount: Customers who own a home, condo, townhome, or mobile home are eligible for a discount.
- Paid in full discount: Customers can pay less for motorcycle insurance by paying their entire policy premium in full when they buy or renew their policy.
- Anti-lock brake discount: If a customer’s motorcycle is equipped with a factory-installed anti-lock braking system (ABS), they will get a discount.
- Affinity member discount: Customers can get a discount just for being a member of a qualifying organization.
- Riding association discount: Customers who are members of a riding association may be eligible for a discount.
ATV Insurance Discounts:
- Multi-policy discount: Customers can get an all-terrain vehicle insurance discount when they also have auto insurance, life insurance, or home insurance with Nationwide.
- Multi-vehicle discount: Customers can save by insuring their motorcycles, snowmobiles, and scooters. Personal watercraft are excluded from this discount.
- ATV safety course discount: Customers can get a discount on their ATV insurance rates when they complete an approved safety course.
- Theft-recovery device discount: Customers can save on comprehensive coverage if their vehicle has a professionally installed radio or GPS theft-recovery system.
- Paid in full discount: Customers can save money by paying their 12-month premium in full.
- Riding association discount: If customers are a member of a riding association, they can earn a discount.
- Homeowner discount: Customers who own a home, condo, townhome, or mobile home may be eligible for discounted ATV insurance rates.
RV Insurance Discounts:
- Multi-policy discount: Customers can get an RV insurance discount when they combine their home, boat, vehicle, or life insurance policies.
- Multi-vehicle discount: Customers can get a discount when they bundle two or more of their boats, ATVs, snowmobiles, motorcycles, or scooters.
- RV safety course discount: Customers can save money on their RV insurance when they complete an approved state RV safety course, such as those provided by the RV Safety and Education Foundation.
- RV association discount: If a customer is a member of an RV club, such as the National RV Association, they may qualify for a discount.
- Paid in full discount: Customers can save when they pay their entire premium for their full-term policy when they are billed.
- Good driver discount: Customers may get a discount for driving safely and staying accident-free for 36 months.
- Prior insurance discount: Customers can earn premium savings for maintaining continuous coverage on their camper or RV.
- Claims-free renewal discount: Customers who were claim-free during the previous policy period could receive a discount at renewal.
- Affinity member discount: Customers who are members of a qualifying organization may be eligible for a discount.
Boat Insurance Discounts:
- Multi-policy discount: Customers can get a boat insurance discount when they combine their home, boat, vehicle, or life insurance policies.
- Multi-boat discount: Customers can save when they insure more than one boat. Personal watercraft are excluded.
- Boater safety course discount: Customers can earn savings when they complete an approved water safety course.
- Diesel fuel discount: Customers can get a discount when they buy a diesel-powered boat.
- Paid in full discount: Customers who pay their 12-month premium in full can get more affordable boat insurance rates.
- Claims-free renewal discount: Customers who remained claim-free during the prior policy term can receive a discount at renewal.
Personal Watercraft Discounts:
- Multi-policy discount: Customers can save money when they combine their personal watercraft, home, boat, vehicle, or life insurance policies.
- Personal watercraft safety course discount: Customers can get a personal watercraft insurance discount when they complete an approved water safety course.
Scooter Insurance Discounts:
- Multi-policy discount: Customers can get a scooter insurance discount when they already have a home, boat, vehicle, or life insurance policy with Nationwide.
- Multi-vehicle discount: Customers can save on scooter or moped insurance by bundling two or more of their automobile, boat, ATV, snowmobile, or motorcycle policies with Nationwide.
- Moped or scooter safety course discount: Customers who complete an approved moped or scooter safety course can qualify for a discount on scooter or moped insurance.
Homeowners Insurance Discounts:
- Multi-policy discount: Customers can get a discount on home and renters insurance when they bundle their property and auto insurance with Nationwide.
- Protective device discount: Customers can get a discount if their home has smoke detectors, fire alarms, burglar alarms, or other qualifying devices.
- Claims-free discount: Customers may qualify for a lower premium on their home insurance when they stay claims-free.
- Home renovation credit: Customers can get a discount for renovating their home’s plumbing, heating, cooling, or electrical systems.
- Roof rating discount: Customers can save based on their roof's age and surface type.
- Home purchase discount: Customers could receive a discount if they purchased a home within the last 12 months.
- Prior insurance discount: For new members, this discount is based on the number of years they were continuously insured by their previous carrier.
- Gated community discount: Customers can get a discount when all vehicle entrances to their community are always protected by security guards, residence cards, or key-lock devices.
Renters Insurance Discounts:
- Multi-policy discount: Customers can save money by combining their renters insurance with their auto or other insurance policy.
- Protective device discount: Customers can get a discount if their home has smoke detectors, fire alarms, burglar alarms, or other qualifying devices.
- Claims-free discount: Customers with no claims on their policy may qualify for a better rate.
Condo Insurance Discounts:
- Multi-policy discount: Customers can get a discount on condo insurance rates when they combine two or more policies.
- Protective device discount: Customers can get a discount if their condo has smoke detectors, fire alarms, burglar alarms, or other qualifying devices.
- Claims-free discount: Customers with no claims on their policy might qualify for a lower premium.
- Home purchase discount: Customers could receive a discount if they purchased a home within the last 12 months.
- Gated community discount: Customers can get a discount when all vehicle entrances to their community are always protected by security guards, residence cards, or key-lock devices. (Available in a limited number of states)
An independent insurance agent can provide better discount information and premium quotes for coverage through Nationwide. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.
Nationwide Customer Service
Nationwide offers 24/7 phone, online, or mobile app claims reporting for its policyholders. The carrier also provides the following customer service options:
- Phone
- Live chat
- Online bill pay
- Online claims reporting
- Mobile app
Customer service availability — Customer service availability varies depending on the department you choose. 24/7 claims reporting is available. Typical customer service hours are:
Days | Hours (EST) | ||
Monday-Friday | 8 a.m. - 9 p.m. | ||
Saturday | 9 a.m. - 7 p.m. | ||
Sunday | 9 a.m. - 7 p.m. |
Nationwide Insurance number: 1-877-669-6877
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters so you can relax and enjoy your coverage.
Nationwide Insurance FAQs
Our Nationwide Insurance claims reviews found that the carrier offers claims reporting through multiple mediums. The carrier strives to contact customers the same day claims are reported.
Nationwide allows customers to file claims over the phone, online, or by mobile app 24/7. The carrier's customer service phone department is available at generous extended hours daily. The insurance company's social media presence extends across Facebook, X, Instagram, YouTube, and LinkedIn, which makes it even more accessible to customers.
Nationwide offers a couple of options for claims reporting. The insurance company details its claims process on its official website along with an instructional video. If customers have questions about filing or more about the claims process itself, they can contact the carrier via phone, online, or mobile app, or get in touch with their independent insurance agent.
Nationwide’s official website is user-friendly. The carrier provides plenty of information about its coverage, discounts, and claims process. Online bill pay is available, as is 24/7 claims reporting via phone, online, or mobile app, which are convenient modern customer service features. So, Nationwide is overall excellent in terms of user-friendliness.
An independent insurance agent can easily get you set up with an insurance policy from Nationwide in your area. Car insurance from Nationwide is available in all states except Louisiana, Hawaii, Alaska, and Oklahoma.
Nationwide's renters insurance policies offer the standard coverage you can expect in a policy from any carrier. The core coverages in a Nationwide renters insurance policy include:
- Coverage for personal belongings
- Coverage for personal liability
- Coverage for loss of use
An independent insurance agent can help you look further into renters insurance from Nationwide, to help you decide if this coverage is the right choice for you.
Nationwide's insurance products may be right for individuals or professionals in search of personal or business coverage in most states. Customers seeking inexpensive auto insurance or home insurance will likely enjoy Nationwide's cheaper-than-average premium rates.
With outstanding official ratings, tons of coverage options, 24/7 claims reporting, affordable average premiums, and numerous discount options, Nationwide can certainly be considered a good insurance company.
https://www.nationwide.com/
https://www.bbb.org/us/oh/columbus/profile/insurance/nationwide-0302-2388/customer-reviews
https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=34176
https://www.bankrate.com/insurance/reviews/nationwide/