CPA Mutual Insurance Company Review

CPA Mutual Insurance Company at a Glance

CPA Mutual Insurance Company pros: More than three decades' worth of experience in the insurance industry. Offers several forms of coverage.

CPA Mutual Insurance Company cons:  Difficult to find information about claims processing or coverages offered. Not rated by AM Best or the BBB. Difficult to find customer feedback.

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What Type of Insurance Does CPA Mutual Insurance Company Offer?

Here's an overview of the products offered by CPA Mutual Insurance Company.

Your independent insurance agent can help you find more information about the coverages offered by CPA Mutual Insurance Company, and help you decide if this insurance company is right for you.

What to Know about CPA Mutual Insurance Company

CPA Mutual Insurance Company was founded in 1986, giving the carrier more than three decades' of experience in the industry. The carrier's original mission was to provide excellent professional liability coverage for accountants. 

Today, the insurance company's catalogue has expanded to include EPLI, risk management services, cyber liability insurance, and more. CPA Mutual reportedly has 900 firm members, and processes 85-100 claims per year.

In 2020, CPA Mutual made an agreement with Camico, a large provider of accountant professional liability insurance, to offer this coverage to CPA firms in 48 states. Camico has 50,000 staff members and offers its services to 8,000 firms.

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What Discounts Does CPA Mutual Offer?

CPA Mutual Insurance Company does not make information about its specific discounts readily available. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that still gets the job done right.

CPA Mutual Customer Service

Here's an overview of CPA Mutual Insurance Company's customer service options and availability. 

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

CPA Mutual Insurance Company FAQ

What is CPA Mutual Insurance Company's average claim response time frame?

CPA Mutual does not offer a specific claims response time frame.

What is CPA Mutual Insurance Company's customer service availability?

CPA Mutual allows policyholders to contact them via phone, fax, or email. Their customer service phone department does not specify hours. The carrier has a social media presence on Twitter, LinkedIn, and Facebook, making them more accessible.

What is CPA Mutual Insurance Company's claims process?

CPA Mutual does not make much information about its claims process readily available. However, an independent insurance agent can greatly simplify the claims process, by contacting the carrier and even filing claims for you.

Does CPA Mutual Insurance Company create a user-friendly experience for customers?

CPA Mutual's official website could use an update. It's difficult to find much information about their coverage, and a couple of the links even seem to be broken. Overall, CPA Mutual falls a bit behind in the user-friendliness department. 

Does CPA Mutual Insurance Company have good professional liability insurance for accountants?

CPA Mutual does not make much information about its coverage available without going through an independent insurance agent. An independent insurance agent can help you find more information about the carrier's APLI coverage, as well as their other products offered.

Is CPA Mutual Insurance Company a good carrier?

CPA Mutual does not appear to be rated by AM Best or the BBB. It's also difficult to find any customer reviews, or much information about their coverage, period. So it's difficult to determine whether CPA Mutual can be considered a good insurance company.

TrustedChoice.com's Final Review

We award CPA Mutual Insurance Company a final rating of 2 out of 5 stars. The carrier has a couple of decades' worth of experience under its belt now, however, it's difficult to find much information about their coverages or claims process.

The insurance company also isn't rated by AM Best, the leading credit organization monitoring the insurance industry, or the Better Business Bureau. Further, it's impossible to find any customer reviews to gauge the carrier's customer service practices.

Overall, we recommend working together with an independent insurance agent to find the right coverage for you, and perhaps skip looking into CPA Mutual Insurance Company.