Builders & Tradesmen's Insurance Services Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Builders & Tradesmen's Insurance Services (BTIS) Score
3.5 Stars
We award Builders & Tradesmen's Insurance Services (BTIS) insurance company a final rating of 3.5 out of 5 stars. BTIS is not individually rated by AM Best or the Better Business Bureau (BBB) but states that it partners with "A+"-rated carriers. The carrier partners with 30 insurance companies to provide commercial insurance products to professionals across the country.
BTIS was founded in 1998, giving the carrier more than 25 years of experience in the insurance industry. The insurance company's mission focuses on "developing and implementing cutting-edge technology to provide individual service, exceptional value, ease of use, and rapid turnaround times." BTIS was originally established around a Small Artisan Contractor General Liability program and has since expanded greatly.
The insurance company offers many coverages for businesses, including small business insurance, business owners policies, and specialty coverages needed by tradesmen, such as contractors and other professionals in the construction industry. BTIS also provides other important coverage for small businesses, including cyber risk insurance, commercial auto insurance, and workers' comp.
Many positive customer service reviews of BTIS can be spotted across the web. While some coverage is available nationwide, product availability and pricing vary by location. Overall, we recommend looking further into Builders & Tradesmen's Insurance Services with the help of your independent insurance agent to be your next trusted carrier.
Builders & Tradesmen's Insurance Services Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
BTIS Insurance Products by Type
BTIS offers many coverage options for small businesses, professional builders, and professional tradesmen. Its catalog includes the following insurance products:
Business Insurance:
- General liability insurance
- Business owners policy insurance
- Workers' compensation insurance
- Inland marine insurance
- Commercial auto insurance
- Commercial umbrella insurance
- Builders risk insurance
- Vacant property insurance
Other:
- License bonds
- Fidelity bonds
- Surety bonds
BTIS Business Insurance Average Prices
BTIS does not publish information about its average business insurance rates. Pricing depends on the type of policy you purchase and the carrier it's underwritten by. An independent insurance agent can help you get quotes for coverage from BTIS. You can also estimate how much business insurance might cost for you using our business insurance calculator.
What Discounts Does BTIS Offer?
BTIS's official website states that the following discounts are available for customers:
Commercial Auto Insurance Discounts:
- Association discount
- Package discount
- Affiliation discount
- GM/GMAC connection discount
- Transfer discount (new businesses only)
- Renewal discount
- Tradesman discount
- Preferred business discount
- Farming/Ranching discount
- Paid-in-full discount
An independent insurance agent can provide more exact discount information and premium quotes for coverage through BTIS. When it comes to business insurance coverage, independent insurance agents work hard to make sure you get the most out of your money.
BTIS Customer Service
Here's a breakdown of BTIS's customer service options and availability:
- Phone
- Fax
- Social media
- Snail mail
- Live chat
- Online contact form
Customer service phone department has the following hour restrictions:
| Days | Hours (PST) | ||
| Monday-Friday | 7 a.m. - 6 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
The best way to guarantee an outstanding customer service experience is to work with an independent insurance agent. These agents can help handle claims and other matters so you can relax and enjoy your coverage.
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Builders & Tradesmen's Insurance Services FAQs
BTIS partners with 30 insurance carriers to sell coverage, and each has a different claims process and response time frame. Overall, BTIS customers report satisfaction with how promptly their claims are handled by BTIS.
The insurance company has generous availability during the week, Monday through Friday. Customers can contact the carrier via phone, fax, mail, or through the contact form on the website.
BTIS partners with 30 insurance carriers to sell coverage, and each has a different claims process. BTIS's website provides instructions for how customers can file claims. If customers have further questions about the carrier's claims process, they can ask their independent insurance agent, who can file claims for them and keep them updated through every step of the process.
BTIS's official website provides the information customers need about the insurance products available and how to get coverage. Further, the carrier has a social media presence on LinkedIn, Facebook, X, TikTok, and Instagram, which makes it highly accessible to customers.
BTIS specializes in commercial coverage and offers several types of business insurance, including general liability, excess liability, workers' comp, and more. An independent insurance agent can help you decide if BTIS's business insurance coverage is right for you.
BTIS is a leader in providing important coverage options for professionals in the construction industry and other hardworking trades. However, the carrier is not individually rated by AM Best or the BBB, which may be concerning for some prospective customers. BTIS states that it partners with "A+"-rated carriers, though.
BTIS's insurance may be right for business owners and other professionals seeking various types of commercial products. Some coverage is offered nationwide, but product availability varies by state.
https://my.btisinc.com/Contact
https://www.bbb.org/us/ca/rocklin/profile/insurance-companies/builders-tradesmens-insurance-services-inc-1156-33009146