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The Insurance Center
  • Business
  • Home
  • Auto
  • Life
This badge signifies we are a Trusted Choice agency. As a Trusted Choice agency, we understand your needs as a member of your local community. We use our broad market access to provide you with choices and are committed to offering you expertise, guidance, and tailored service for years to come.

The Insurance Center

Independent Insurance Agent in New Bern, NC

About us

We'll Be There!

We're an independent insurance agency offering coverage locally and nationwide, located in New Bern, NC and Atlantic Beach, NC. Our dedicated staff is here to help you secure an insurance policy that meets your unique insurance needs. Through our established relationships with many carriers, we are able to shop around for the best insurance package for you at the best value - navigating the sea of policy options for you and clarifying any concerns or questions you may have along the way. We're proud to offer auto insurance, business insurance, homeowners insurance, flood insurance, dental insurance, farm insurance, life insurance, motorcycle insurance, and much more!

The search for insurance can be difficult, but our staff is here to do the work for you. Maintain your peace of mind knowing that our insurance professionals have your back. While some agencies will sacrifice important coverages just in order to get you lower rates, we are committed to making sure that your quality of life or your business will never be compromised.

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

Request a cyber liability quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Why choose The Insurance Center

States we serve

  • Alabama
  • Arizona
  • Arkansas
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kentucky
  • Maryland
  • Nevada
  • New Jersey
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Home
  • Identity Fraud
  • Landlord
  • Motorcycle
  • Other
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Short-Term / Sharing
  • Snowmobile
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuties coverage

  • Annuities
  • Life

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

Auto-Owners Insurance Company, Blue Cross Blue Shield, Builders Mutual Insurance Company, Burns & Wilcox, CNA, FFVA Mutual Insurance Company, Frontline Insurance, Hiscox Ins Co Inc., Kemper Independence, MetLife Auto & Home, National Guardian Life, PURE, Penn National Insurance, RPS, The Hanover Insurance Group, Tuscano Agency, US Assure, United States Liab, Utica First Insurance Company, Utica National Insurance, Vindati

The Insurance Center Team

Mike McAden - Principal
Mike McAden
Principal
(252) 639-9598
Ali Willis - Commercial Lines Sales Executive
Ali Willis
Commercial Lines Sales Executive
(252) 639-2405
Designations
  • CISR
Amy Heidt - Commercial Lines Account Executive
Amy Heidt
Commercial Lines Account Executive
(252) 639-9587
Designations
  • AAI
Aran Kagan - Commercial Lines Sales Executive
Aran Kagan
Commercial Lines Sales Executive
(252) 637-4173
Ashley Mangum - Commercial Lines Account Executive
Ashley Mangum
Commercial Lines Account Executive
(252) 637-1265
Designations
  • CISR
Carolyn Fulcher - Personal Lines Sales Executive
Carolyn Fulcher
Personal Lines Sales Executive
(252) 639-2408
Designations
  • CISR
Bill Willis - Owner
Bill Willis
Owner
(252) 636-1664
Casey Lewis - Commercial Lines Account Executive
Casey Lewis
Commercial Lines Account Executive
(252) 639-2414
Designations
  • CISR
Cynthia Waltz - Personal Lines Account Executive
Cynthia Waltz
Personal Lines Account Executive
(252) 639-2400
Designations
  • AAI
Donna Kessler - Customer Service Representative
Donna Kessler
Customer Service Representative
(252) 639-9597
Designations
  • CISR
Emily Buckner - Commercial Lines Account Executive
Emily Buckner
Commercial Lines Account Executive
(252) 639-2402
Jordan Spencer - Personal Lines Account Executive
Jordan Spencer
Personal Lines Account Executive
(252) 639-2416
Designations
  • CISR
LeeAnn Preston - Marketing
LeeAnn Preston
Marketing
(252) 639-9595
Designations
  • CISR
Nancy McAden - Personal Lines Manager
Nancy McAden
Personal Lines Manager
(252) 639-2409
Richard Davis - Manager
Richard Davis
Manager
(252) 637-4173
Sheri Zerby - Commercial Lines Account Executive
Sheri Zerby
Commercial Lines Account Executive
(252) 639-9580
Designations
  • AAI
Theresa Kraft - Commercial Lines Account Executive
Theresa Kraft
Commercial Lines Account Executive
(252) 639-2406
Designations
  • CISR
Thomas Bennett - Commercial Lines Sales Executive
Thomas Bennett
Commercial Lines Sales Executive
(252) 639-9584
Ali Cox - Personal Lines Account Executive
Ali Cox
Personal Lines Account Executive
(252) 639-2405
John Finlayson - Producer
John Finlayson
Producer
(252) 639-2401
Jud McAden - Commercial Lines Sales Executive
Jud McAden
Commercial Lines Sales Executive
(252) 639-9582
Tienne Partee - Commercial Lines Account Executive
Tienne Partee
Commercial Lines Account Executive
(252) 639-9588
Toni Carr - Agent
Toni Carr
Agent
(252) 639-9592
Brittany Montes - Commercial Lines Account Executive
Brittany Montes
Commercial Lines Account Executive
(252) 637-9756
Trina Burgress - Commercial Lines Account Executive
Trina Burgress
Commercial Lines Account Executive
(252) 639-9599
Brooke Whittemore - Personal Lines Account Executive
Brooke Whittemore
Personal Lines Account Executive
(252) 637-8056
Brittany Sugg - Personal Lines Support
Brittany Sugg
Personal Lines Support
(252) 639-9581
Brooke Guthrie - Commercial Lines Support
Brooke Guthrie
Commercial Lines Support
(252) 637-8051
Elizabeth Snider - Personal Lines Support
Elizabeth Snider
Personal Lines Support
(252) 639-9585
Emily Fulcher - Commercial Lines Account Executive
Emily Fulcher
Commercial Lines Account Executive
(252) 639-2404
Designations
  • CISR
Jennifer Riggs - Commercial Lines Account Executive
Jennifer Riggs
Commercial Lines Account Executive
(252) 639-9583
Joel Fickling - Commercial Lines Sales Executive
Joel Fickling
Commercial Lines Sales Executive
Karla Powell - Commercial Lines Account Executive
Karla Powell
Commercial Lines Account Executive
(252) 639-2411
Maddie Holton - Commercial Lines Account Executive
Maddie Holton
Commercial Lines Account Executive
(252) 639-2418
Designations
  • CISR
Mallory Stephens - Commercial Lines Account Executive
Mallory Stephens
Commercial Lines Account Executive
(252) 637-2417
Maryanne Stark - Commercial Lines Account Executive
Maryanne Stark
Commercial Lines Account Executive
(252) 639-2419
Scott McCoy - Commercial Lines Sales Executive
Scott McCoy
Commercial Lines Sales Executive
(252) 639-2403
Stella Marshall - Personal Lines Account Executive
Stella Marshall
Personal Lines Account Executive
(252) 639-9589
Stephanie Pohoresky - Commercial Lines Account Executive
Stephanie Pohoresky
Commercial Lines Account Executive
(252) 637-8053

The Insurance Center Reviews

Average based on 5 reviews Leave a review

Customer Reviews

May 10, 2021

Honest, great service. I just switched everything to them!

May 10, 2021

Customer service at The Insurance Center is top notch! Each time I deal with Jordan, she handles what I need very quickly and professionally. When I make a mess of things, she goes above and beyond to help me fix it!

May 10, 2021

I was referred to the Insurance Center for health insurance, specifically Toni Carr by a business associate. Toni was a pleasure to do business with. She listened carefully to my insurance needs, then utilized her expertise to select the perfect plan for me. Her attention to detail and follow through was impeccable. She has demonstrated she is truly customer focused.

May 10, 2021

After Nan helped me get the perfect health insurance coverage last month, Jordan Gauta helped me get the perfect auto insurance coverage today. I highly recommend The Insurance Center!

May 10, 2021

I just wanted to let you know that I really appreciate the assistance Ali Cox gives me. I have been a client of your agency for eleven years now and I have to say her customer service is second to none I have received. She is a very efficient and competent account manager and always responds very quickly to questions and requests. I would just like you to know that as we are all too quick to complain about bad service and I would like to take the time to acknowledge excellent customer service.

Our Commitment to Transparent and Trustworthy Reviews

We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.

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The Insurance Center

We'll Be There!

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